State Farm® Insurance Agent Alan Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kenneth Transou
August 26, 2024
5
out of
5
rating by Kenneth Transou
"Great professional service. I enjoyed Chealsie when getting quotes and answering all my much needed questions. You couldn't ask for a better person to do business with. She was very nice. Thanks for your help."
We responded:
"Great to hear! We have the best customers on the planet and work hard to take care of them. Our team LOVES helping with auto, home, and life insurance - and more! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency "
Braden Haynes
August 15, 2024
5
out of
5
rating by Braden Haynes
"Alan is kind, compassionate, and knowledgeable. He really cares about his customers and their needs."
We responded:
"**THANK YOU** for the positive feedback. "
Rashid Leverett
July 22, 2024
5
out of
5
rating by Rashid Leverett
"Kelly and Chelsea were absolutely great and efficient with solving my problems!"
We responded:
"We greatly appreciate your feedback and are thrilled to hear about the exceptional service you received at our office. We're glad they made such a positive impression on you while also uncovering solutions! We value your business and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help. Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Carissa Pinkerton
May 23, 2024
5
out of
5
rating by Carissa Pinkerton
"Chelksea was amazing, super funny, and helpful. Answered all my questions and got me a great rate."
We responded:
"Our team takes pride in making a (dare I say) boring task educational and even FUN! I am happy to hear that you had a great experience getting set up. Looking forward to the next time you stop by! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Shane Bastable
May 22, 2024
5
out of
5
rating by Shane Bastable
"Chelsea was very pleasant to work with, she help me a great deal with getting my insurance set up. Thank you!"
We responded:
"Thanks for the kind words, Shane! I am glad we were able to make assisting you with your insurance needs such a positive experience! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
DeAndre Partee
May 22, 2024
5
out of
5
rating by DeAndre Partee
"Chelsea was awesome. She searched high and low for the best possible rates"
We responded:
"Our team LOVES uncovering every available discount to get you the very best value! We're so happy to serve you...and so pleased to see the positive feedback. Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Alex Russell
May 3, 2024
5
out of
5
rating by Alex Russell
"Worked with Chelsea to set up my home and auto insurance. Such a wonderful experience!! She gave me the confidence and space to make the most informed decision and made sure I got the best deal possible. I felt like I mattered when talking to Chelsea. Would recommend this to all my insurance searching friends!"
We responded:
"Alex - this means the absolute most. We look forward to working with you! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Sherron Wilson
April 17, 2024
5
out of
5
rating by Sherron Wilson
"I called to add another vehicle and Chelsea was so kind and helping me. It was way past 5 o’clock and she didn’t mind. She was very kind friendly and patient with me. I love State Farm and employees and Alan is always kind with me. They never make you feel like you a pest. Thank you Chelsea for just being you…..🩷"
We responded:
"We *love* our customers! Thank you so much for the positive feedback - we appreciate you! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
shawn robinson
April 16, 2024
5
out of
5
rating by shawn robinson
"Chelsea is so good at her job. She goes beyond too help. She's totally awesome. Alan Brown give this sweet young lady recognition. I am so glad she's my rep and I ask for her personally because she's on top of her game. She's Outstanding."
We responded:
"We pride ourselves on providing customer-centered service...**SO** glad to see our efforts are appreciated! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Aaron Weeks
April 11, 2024
5
out of
5
rating by Aaron Weeks
"Miss Chelsea is so respectful and helpful couldn’t ask for better service"
We responded:
"There are so many things that we CAN'T control...but we can control how we treat our customers! We take pride in giving it 110% everyday! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Marketta Lewis
April 11, 2024
5
out of
5
rating by Marketta Lewis
"Chelsea from State Farm is awesome!!!"
We responded:
"Well, we think that YOU are awesome!! Thank you! Use our team as a resource for Auto, Home, Life, Health, Business,...please just think of us first! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Kellie Cavitt
April 10, 2024
5
out of
5
rating by Kellie Cavitt
"Chelsea was a big help answering all of my questions!"
We responded:
"Our team takes great pride in providing exceptional service. We don't *always* have an answer to every question...but we can always find it! We truly appreciate your business (and the positive feedback for our team.) Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Jess Trost
April 9, 2024
5
out of
5
rating by Jess Trost
"Always pleasant and helpful! They do their best to handle my issues quickly and efficiently. Highly recommend this office!"
We responded:
"You're the greatest - we appreciate the recognition and sweet compliments! We love our customers! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Darchellr Harvey
March 8, 2024
5
out of
5
rating by Darchellr Harvey
"Ms Chelsea Hinton was awesome 👌 The best took great care me ay hubbie"
We responded:
"We're so happy to hear about your positive experience! Please use my team and I as a resource! We always strive to always put customer needs first, operate fairly, and do the right thing. Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com https://www.facebook.com/alanbrownagency"
Jenna Melton
March 8, 2024
5
out of
5
rating by Jenna Melton
"Great service, very helpful"
We responded:
"We can't control many things...but we can control how we treat our customers! So glad to see the positive feedback! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Xno Caps
March 1, 2024
4
out of
5
rating by Xno Caps
"Great people, talk to kelly, chelsa they are the best!"
We responded:
"I am so proud of the team we have here...so glad that you also value these individuals! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com www.facebook.com/alanbrownagency"
Michael McAlister
February 29, 2024
5
out of
5
rating by Michael McAlister
"Chelsea was so helpful & knowledgeable. She was able to build my policy to meet my needs at a much better price than my current insurance company, so I have made the switch to Alan Brown State Farm. Thanks Chelsea!"
We responded:
"Our team is committed to providing the best value (coverage+price+service)! We hope to help you protect what is most important many years to come! Thanks again for the positive feedback! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com"
Kiara Johnson
February 9, 2024
5
out of
5
rating by Kiara Johnson
"Chelsea was very helpful and efficient!"
We responded:
"Here - we give YOU five stars, too! ⭐⭐⭐⭐⭐ Thank you Kiara! We look forward to serving you for many years to come! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com"
Gigi Franklin
February 9, 2024
5
out of
5
rating by Gigi Franklin
"Excellence!!!!! Chelsea was very Professional and worked very efficiently in getting us insured for the best possible rates and discounts on our home, auto and whole life insurance bundle. Finding insurance and going through the process can be stressful and time consuming, however our experience with State Farm agent Chelsea Hinton was pleasing and easy going. Albeit, although every situation is different, we actually saved $200 monthly from what we were previously spending on home and auto insurance. Now that’s a super savings!!! We would highly recommend State Farm Insurance. Alan Brown State Farm Agent 15 Jackson Walk Plaza Jackson, TN - 38301-3021"
We responded:
"Oh wow - what great feedback! We look forward to taking care of you and your family for a long time! "
Chelsea Turner
February 2, 2024
5
out of
5
rating by Chelsea Turner
"Chelsea was an amazing agent. Always followed up and made sure I was aware all that was available to me."
We responded:
"Thank you - we're so glad to receive the positive feedback! Our entire team licensed and trained to put customer needs first! We look forward to helping you and any friends and family you send our way! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com"
michael Watkins
January 23, 2024
5
out of
5
rating by michael Watkins
"great service and very knowledgeable about insurance business would recommend them to friends and family"
We responded:
"Great customers like you make us look good! So pleased to see the positive feedback - we appreciate you so much! "
Christian Wilhite
January 10, 2024
5
out of
5
rating by Christian Wilhite
"Great team!"
We responded:
"Thank you so much for the positive feedback! Teamwork makes the dreamwork! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com"
Lace Pardue
January 10, 2024
5
out of
5
rating by Lace Pardue
"Chelsea sold me a life insurance policy. Lately one of my payment did not go through for some odd reason. I was able to call and Chelsea found the problem amd helped me get back on track that day eith no hassle. I love her upbeat attitude and ready to help spirit. Thank you state farm for a wonderful experience. I would definitely recommend to family and friends!"
We responded:
"Thank you for sharing the positive experience! We work hard to make things easy and hassle-free! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com"
Mirnesa Husic
December 1, 2023
5
out of
5
rating by Mirnesa Husic
"Perfect experience! Everything was a breeze and EVERYONE was so nice!! I don't remember the last time I received such good service somewhere."
We responded:
"Thank you! We *LOVE* making things easy and look forward to being your one-stop-shop for many years to come! Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com"
Kevin Morgan
November 22, 2023
5
out of
5
rating by Kevin Morgan
"Wonderful experience. I added a car to my policy all via texting with Kelly at this location. Didn’t have to set up a meeting or anything. Saved my family money by making a switch from progressive. If you’re looking for insurance in the Jackson area, this is a great state farm office to join."
We responded:
"We do business with our customers the way they like to do business...and A LOT of people prefer texting! Our primary goal is proper protection for our customers...but it is nice when we're able to save you some money, too! Thank you again - we appreciate you. Alan Brown - State Farm Insurance Agent 15 Jackson Walk Plaza Jackson, TN 38301 www.downtownalanbrown.com Facebook @alanbrownagency Instagram @dtab_sfagent"