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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Caroline Foust

August 30, 2023

5  out of  5 rating by Caroline Foust
"Has helped my family with life insurance for years! Great service and highly recommend"

John Schultz

August 30, 2023

5  out of  5 rating by John Schultz
"Alan and his team truly strive to provide the best customer experience. I appreciate that he is straight forward about things in any conversation we have had. I can tell he wants the best for me and my family. When it comes to insurance agents, I’m not the most trusting. Would recommend 10 out of 10."

Michael Steinly

August 30, 2023

5  out of  5 rating by Michael Steinly
"As a new customer navigating all the ins and outs of the insurance world, I can say Alan Brown is a breath of fresh air. He helped simplify the process for our Home and Auto insurance and provided honest advice. I also own several businesses in the USA and Mexico. Even when he was unable to help with my particular niche insurance need he continued to provide help and advice pointing me in the right direction. I couldn't recommend anyone better to do business with."

Chris Benson

August 30, 2023

5  out of  5 rating by Chris Benson
"Alan’s been my agent for years now and has been absolutely great. He’s helped us find the right insurance options for our family. He and his team are very responsive and friendly. I highly recommend them to anyone."

Erock S

August 30, 2023

1  out of  5 rating by Erock S
"This agent sucks, worst experence ever. They lied, overcharged me, just all around POS.."

Rachelle Pettry

August 23, 2023

5  out of  5 rating by Rachelle Pettry
"Chelsea was the best! I had previously been a member of State Farm for years. I had to cancel during transition from one state to another due to (dare I say) incompetence at the new agents office. It was a very sad time for me because I thought I’d never leave State Farm as I was so extremely satisfied in my previous hometown. After roughing through a couple other insurance companies, I decided to try State Farm once again at another location (Facebook has great reviews for this office). I couldn’t be more pleased after talking with Chelsea! She went above and beyond for my family and I. She delivered great knowledge in her craft and superb customer service (let’s be honest, that’s a rarity these days) and VERY fair pricing! I felt right at home with her and believe I’ll be here for years to come! Such relief!!! THANK YOU CHELSEA!"

Julie Ray

August 11, 2023

5  out of  5 rating by Julie Ray
"Alan and his team are the best in Jackson!"

Audra Sheffield

August 4, 2023

5  out of  5 rating by Audra Sheffield
"I love the service!! Especially the dog!!"

Linda Ray

July 28, 2023

5  out of  5 rating by Linda Ray
"We love the staff at Alan Browns office! Simply the best!"

Izabella Mora

July 17, 2023

5  out of  5 rating by Izabella Mora
"I had the best experience with Aan Brown State Farm. The agent (I think her name was Kelly) was super friendly, answered all of my questions and made my experience really easy. Definitely recommend!"


July 3, 2023

5  out of  5 rating by 1slos10
"Kelly answered all the questions I had, and was very knowledgeable."


June 30, 2023

5  out of  5 rating by olebobbydean
"I which I could give them 10 Stars! They are great!"

Courtney Huggins

June 14, 2023

5  out of  5 rating by Courtney Huggins
"Chelsea is so sweet and very easy to work with!"

Annette Martin

May 30, 2023

5  out of  5 rating by Annette Martin
"Chelsey was very informative and happy to bring me aboard. I appreciated her knowledge and kindness to my needs. Chelsey offered me every discount that would help with a proper monthly payment for my vehicles. I thank you so much Chelsey and I'm looking forward to a great relationship. Annette"

Eddie Harvard

May 26, 2023

5  out of  5 rating by Eddie Harvard
"I really enjoyed the time and effort my agent give me she was kind and helpful."

Bernadette Bailey

May 19, 2023

5  out of  5 rating by Bernadette Bailey
"Chelsea was very pleasant, knowledgeable and a joy to speak with. You guys have a winner in her. Don’t let her get away and give her a raise!"

Malka Crutchfield

May 8, 2023

5  out of  5 rating by Malka Crutchfield
"Chelsea’s personality is just SO amazing and comforting! She just OVERALL perfect! She’s honest and just have a beautiful soul! Not only she has great costumers service, SHE HAS PERFECT CUSTOMER SERVICE! Pay her higher Allstate, she deserves it ALL! Like seriously!"

Brandi Shipman

April 28, 2023

5  out of  5 rating by Brandi Shipman
"I put in for a quote and got a call first thing the next morning. The lady that called me was very friendly and helpful. She answered all my questions and helped me get a great policy and price."

Vernadean Liggins

April 18, 2023

5  out of  5 rating by Vernadean Liggins
"I thought I was doing a good thing when I switched to a different insurance company. Yeah. Not until an accident occurred. The coverage was nothing like I would have gotten from State Farm. It took an accident that brought me back to my senses and back to State Farm. Trust me you may fuss about the price, which actually for me was less than the other companies plus got renters insurance and still was cheaper than the other company. State Farm is the right place too be."

Emma Hopkins

April 13, 2023

5  out of  5 rating by Emma Hopkins
"I have had a great experience with State Farm. I got a lower rate and more coverage."

Trey p money

March 10, 2023

5  out of  5 rating by Trey p money
"The best!!!"

Courteanna Robertson

January 31, 2023

5  out of  5 rating by Courteanna Robertson
"They were very helpful and had the best rate for me."

karen codjoe

January 12, 2023

5  out of  5 rating by karen codjoe
"kelly was great. very timely communication. the whole process was efficient and easy!!"

Jazmin Carey

January 6, 2023

5  out of  5 rating by Jazmin Carey
"Chelsea was very friendly and informative. I had to get insurance for a new car and she was quick and took great care of me effortlessly. There was no stress and she answered all my questions. Thank you Chelsea for everything you've done!"

Brenda Mansfield

January 6, 2023

5  out of  5 rating by Brenda Mansfield
"Chelsea has a great attitude and provided amazing customer service."